Me & My Administrative Bloat
I am now part of the administrative bloat over at Columbia. I am non-faculty administration, tasked with directing a data journalism program. The program is great, and I’m not complaining about my job. But I will be honest, it makes me uneasy.
Although I’m in the Journalism School, which is in many ways separated from the larger university, I now have a view into how things got so bloated. And how they might stay that way, as well: it’s not clear that, at the end of my 6-month gig, on September 16th, I could hand my job over to any existing person at the J-School. They might have to replace me, or keep me on, with a real live full-time person in charge of this program.
There are good and less good reasons for that, but overall I think there exists a pretty sound argument for such a person to run such a program and to keep it good and intellectually vibrant. That’s another thing that makes me uneasy, although many administrative positions have less of an easy sell attached to them.
I was reminded of this fact of my current existence when I read this recent New York Times article about the administrative bloat in hospitals. From the article:
And studies suggest that administrative costs make up 20 to 30 percent of the United States health care bill, far higher than in any other country. American insurers, meanwhile, spent $606 per person on administrative costs, more than twice as much as in any other developed country and more than three times as much as many, according to a study by the Commonwealth Fund.
A comprehensive study published by the Delta Cost Project in 2010 reported that between 1998 and 2008, America’s private colleges increased spending on instruction by 22 percent while increasing spending on administration and staff support by 36 percent. Parents who wonder why college tuition is so high and why it increases so much each year may be less than pleased to learn that their sons and daughters will have an opportunity to interact with more administrators and staffers— but not more professors.
There are similarities and there are differences between the university and the medical situations.
A similarity is that people really want to be educated, and people really need to be cared for, and administrations have grown up around these basic facts, and at each stage they seem to be adding something either seemingly productive or vitally needed to contain the complexity of the existing machine, but in the end you have enormous behemoths of organizations that are much too complex and much too expensive. And as a reality check on whether that’s necessary, take a look at hospitals in Europe, or take a look at our own university system a few decades ago.
And that also points out a critical difference: the health care system is ridiculously complicated in this country, and in some sense you need all these people just to navigate it for a hospital. And ObamaCare made that worse, not better, even though it also has good aspects in terms of coverage.
Whereas the university system made itself complicated, it wasn’t externally forced into complexity, except if you count the US News & World Reports gaming that seems inescapable.