Algorithms are as biased as human curators
The recent Facebook trending news kerfuffle has made one thing crystal clear: people trust algorithms too much, more than they trust people. Everyone’s focused on how the curators “routinely suppressed conservative news,” and they’re obviously assuming that an algorithm wouldn’t be like that.
That’s too bad. If I had my way, people would have paid much more attention to the following lines in what I think was the breaking piece by Gizmodo, written by Michael Nunez (emphasis mine):
In interviews with Gizmodo, these former curators described grueling work conditions, humiliating treatment, and a secretive, imperious culture in which they were treated as disposable outsiders. After doing a tour in Facebook’s news trenches, almost all of them came to believe that they were there not to work, but to serve as training modules for Facebook’s algorithm.
Let’s think about what that means. The curators were doing their human thing for a time, and they were fully expecting to be replaced by an algorithm. So any anti-conservative bias that they were introducing at this preliminary training phase would soon be taken over by the machine learning algorithm, to be perpetuated for eternity.
I know most of my readers already know this, but apparently it’s a basic fact that hasn’t reached many educated ears: algorithms are just as biased as human curators. Said another way, we should not be offended when humans are involved in a curation process, because it doesn’t make that process inherently more or less biased. Like it or not, we won’t understand the depth of bias of a process unless we scrutinize it explicitly with that intention in mind, and even then it would be hard to make such a thing well defined.